C & H Tree Surgery ("we", "us", "our") is committed to protecting your privacy. This policy explains what personal information we collect through this website, how we use it, and the rights you have over it.
About us
For the purposes of UK data protection law, C & H Tree Surgery is the data controller for the personal information collected through this website.
What personal data we collect and how we use it
When you submit our contact form, we collect the details you provide — typically your name, email address, telephone number, and the content of your enquiry. We use this information solely to respond to your enquiry and to provide the quotation or service you have requested.
If you telephone or email us directly, we will hold the contact details and correspondence needed to deal with your enquiry.
We do not sell your personal information, and we do not use it for marketing that you have not asked for.
How we use cookies
This website uses analytics cookies (Google Analytics) to understand how visitors use the site — for example, which pages are most popular. This information is collected in an anonymised form and used to improve the website and our services.
You can control and delete cookies through your browser settings. Blocking cookies will not prevent you from using this website.
Who we share data with
Contact form submissions are delivered to us by our email service provider, which processes the data solely on our instructions. We may also share information where required by law. We do not otherwise share your personal information with third parties.
How long we keep your data
We keep enquiry correspondence for as long as necessary to deal with your enquiry and any follow-up service, after which it is deleted.
Your rights
Under UK data protection law you have the right to request access to the personal data we hold about you, to have inaccurate data corrected, to request deletion of your data, and to object to or restrict our processing of it. To exercise any of these rights, contact us using the details below.
If you are unhappy with how we have handled your personal data, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk.
How to contact us
Email: info@chtreesurgery.co.uk
Telephone: 07870 587348
Third party links
This website may contain links to other websites. This privacy policy applies only to this website, so when you follow a link elsewhere, please read that site's own privacy policy.
Updates
We keep this policy under review and will publish any updates on this page.
